Skip to content

Getting started — EUDIW

How to install the wallet on your device as an application, set up your access with fingerprint, facial recognition or PIN, and start using it.


Requirements

  • Modern browser (Chrome, Edge, Safari, up-to-date Firefox).
  • Device with fingerprint, facial recognition or PIN.
  • Internet connection for the initial registration.

Steps

1. Open the wallet

Navigate to the organization's wallet URL.

2. Install as an application (optional)

The wallet offers to install the application on the device. Installing lets you access the wallet as a native app, without having to open the browser each time. It is possible to continue without installing.

When you open the wallet in Safari, the system automatically redirects to the installation screen. Follow the on-screen flow to complete the installation.

Automatic app installation screen on iOS

App installation confirmation on iOS

Install the app before registering

Apple isolates the storage (credentials, session) of installed apps from Safari. If registration is done in Safari before installing the app, the data will be lost when installing and it will be necessary to register again. Always starting registration from the already installed app avoids this problem.

When you open the wallet, an installation button appears on screen. Tap it and install the application.

App installation button on Android

Installation confirmation screen on Android

Icon of the installed app on Android

When you open the wallet, an installation button appears on screen. Tap it and install the application; it will automatically open as an app independent of the browser.

App installation icon in the address bar

Installation confirmation screen on desktop

Wallet app opened as a standalone application

Install from Settings

It is also possible to install the application from Settings at any time.

App installation option in Settings

3. Create the passkey

The wallet will ask you to create a passkey — the digital key that protects your access. Use your fingerprint, facial recognition or your device's PIN.

Create passkey screen — Create Wallet

4. Access confirmed

You can now receive and present credentials from the wallet.


Optional settings

From Settings it is possible to configure the language, dark mode and privacy blur at any time, without having to repeat registration.

Language and privacy settings

Next step

Receive your first credential →